Shipping
Information
Shipping in Two Steps
Please fill out the form below to arrange transit of patient samples to our laboratory.
Detailed instructions are available below.
1.1 Provide the Pickup Information
Name:
Your Full Name (Shipper; Contact Person)
Company:
Hospital / Institute's full name
Address:
Ship From / Pickup Street:
Street & House number
Suite #, Apt #, or PO Box:
Building, Floor, Room, Reception (if applicable)
Ship From City / Pickup City:
City of pickup location
Zip Code:
Postal code of the pickup location
Country:
2 Letter Country Code:
Find your country
code here
Phone:
Your Phone Number (for Shipping)
Email:
Email Address for Shipping Notifications
Product:
• Guardant360® (2 Tubes)
• Guardant Reveal™ (4 Tubes)
• Guardant360 TissueNext™
Serial #:
Specimen Collection Kit Serial Number
(On the outside or inside the lid of the box.)
1.2 Click “Get Label”
Print the AirwayBill & Commercial Invoice three times (3x).
Have the documents (3x printed) and sealed FedEx shipping bag ready for the courier. Please do not use the paper AirwayBill but printed ones only.
1.3 Schedule a Pickup Time
Click the second tab to order a courier.
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Please select a date the pickup should take place.
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Select a timeframe for when the pickup should take place. FedEx requires a 3-4 hour time window to come and collect the patient sample.
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Please have the shipment and documents (3x copies) ready for the earliest time the courier arrives.
Need Assistance?
We are on hand to answer any questions you may have and always aim to reply within one business day. Please reach out to our Client Services team at clientservicesamea@guardanthealth.com or call us at +65 6018 8504.